Public Provider Loan Forgiveness: DOD and its own Personnel Could Take Advantage Of Additional System Information

The general public provider Loan Forgiveness system is supposed to encourage individuals to enter general public solution. It forgives the federal education loan balances of qualified borrowers who possess made at the least ten years of re re re payments whilst in specific general general public service jobs.

The Department of Education denied 94% of program candidates through the Department of Defense. (We previously discovered a 99% denial price for several candidates.) The absolute most typical denial reasons are not enough payments and incomplete applications.

We made 5 strategies for DOD and Education to boost understanding of the scheduled system as well as its needs by sharing information and collaborating with one another.

Few Department of Defense applicants had been authorized for the Public provider Loan Forgiveness program.

Just Exactly What GAO Found

Personnel into the Department of Defense (DOD)—including solution users and civilian employees—may qualify for federal education loan forgiveness through the general public Service Loan Forgiveness (PSLF) system when they stay in public solution work for a decade while making 120 qualifying loan re payments, among other demands. At the time of 2020, Department of Education (Education) data show that 287 DOD borrowers received loan forgiveness, while 5,180 DOD borrowers (about 94 percent) were denied (see figure) january. The most frequent good reasons for the denials are not enough qualifying re payments and lacking info on the shape. GAO formerly reported in September 2019 a denial that is overall of 99 % for many PSLF applications submitted by borrowers. More details from DOD may help applicants that are potential conscious of all eligibility needs.

Wide range of Department of Defense (DOD) Personnel Approved or Denied for Public Service Loan Forgiveness (PSLF), at the time of 31, 2020 january

Note: The “Civilian” categories consist of all civilian workers within DOD, such as the services that are military.

As the administrator, Education has specialized understanding of the PSLF program but hasn’t provided information that is complete DOD. Education officials never have provided with DOD summary details about its workers that have taken actions to follow PSLF or solution users whom could be qualified. Education officials additionally claimed they will have perhaps maybe not shared the many benefits of utilising the PSLF system as well as DOD’s education loan payment system. Education officials also have perhaps perhaps perhaps not updated the learning education loan guide for service people with particular all about PSLF. Education could just take steps that are additional enhance information sharing about PSLF with DOD workers. DOD officials expressed desire for acquiring more system information. Collaboration on the list of divisions and updated system information may help DOD officials and its own workers to simply take advantage that is full of.

DOD will not commonly make use of the PSLF program for recruitment and retention to advertise readiness despite dealing with challenges in some specialty job industries. Some DOD officials we interviewed claimed that they preferred to utilize other DOD advantages and incentives that DOD straight settings, such as for example bonuses or DOD’s education loan payment program. DOD could enhance its recruitment and retention efforts to advertise readiness with department-wide and guidance that is service-specific the way the PSLF system might be utilized as an instrument for such efforts.

Why GAO Did This Research

At time whenever education loan financial obligation will continue to install for most, the PSLF program—established in 2007 and administered by Education—is designed to encourage people to pursue professions in public areas solution.

Senate Report 116-48 included a provision for GAO to review the effectiveness of the PSLF system at advertising armed forces and recruitment that is civilian retention also armed forces readiness. GAO’s report assesses the level to which (1) DOD workers pursue and get loan forgiveness through the PSLF program, (2) Education has shared information with DOD officials and its particular army and personnel that are civilian this system, and (3) DOD makes use of the system for recruitment and retention to advertise readiness.

GAO analyzed education loan information from Education while the PSLF servicer right from the start associated with system through January 2020; evaluated laws that are relevant papers, along with other information pertaining to PSLF, advantages, recruitment, retention, and readiness; and interviewed DOD and Education officials.

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